Accidents happen. Law and tariff restrictions limit the liability of the Carrier, especially for loss and/or damage beyond the Carrier’s control (For example: Acts of God). Reliable cargo insurance is a convenient solution to this.
By choosing insurance cargo is protected against all risk of physical loss or damage from any external cause.
Cargo is insured for the value of the goods + freight charges + 10% and this is referred to as the Total Insured Value. The same insured value calculation is used for claim settlements.
Commercial merchandise, used cargo in good condition and other lawful merchandise are all eligible for insurance. Cargo must be properly packaged. Perishables must be properly packed, pre-chilled and prepared to withstand the duration of the trip.
The following items do not qualify for this insurance:
In the unfortunate event of a loss, we promise a fast claim resolution. Please contact Customer Service at 1-800-727-2141 for details on how to get the process started.